Drain and sewer service

Hydro jetting for the drain problems that keep coming back.

Hydro jetting uses high-pressure water to scour buildup out of a drain or sewer line. It works well on grease, scale and roots, but it isn’t the right first step for every pipe.

Tell us which fixtures or suites are affected, how often the blockage returns, and whether camera findings are available.
Technician accessing an elevated drainage stack during multi-unit cleaning work
Technician completing drainage work at a multi-unit property
The decision before the machine

First ask what is inside the line, and what condition the line is in.

A cable may remove a local obstruction. Hydro jetting cleans more material from the pipe wall over a longer run. Neither method repairs a broken, offset, collapsed, or badly damaged pipe.

On multi-unit properties, the cleaning plan also has to account for safe stack access, staging, affected occupants, and the location where equipment can work without disrupting the building.

When jetting may help

Heavy buildup, drains that keep blocking, long lines, and buildup on the pipe walls that a cable can’t remove.

When to pause first

Old, damaged or unknown pipe, or pipe that is hard to reach, may need a camera check or a different method first.

What follows clearing

We check the water flows and explain whether a repair or follow-up is worth planning.
What changes the approach

Jetting is a cleaning decision, not a default sales step.

Before jetting, we need to know which drains are affected, where we can get into the line, its history, and whether it might be damaged.

1

Use jetting when cleaning the pipe wall matters.

Heavy buildup, repeat blockages, long runs and known grease or scale make jetting worthwhile, if the pipe is sound and can be reached.
2

Pause when condition is unknown or concerning.

Old, fragile, damaged or unknown pipe may need a camera check or a gentler method first.
3

Verify what the result means.

We check the water flows. If roots came out, the camera showed damage, or it keeps happening, a repair may still be needed.
Before you book

Tell us what is happening before choosing the tool.

Tell us the pattern

Let us know which fixtures are slow or backing up, whether the problem returns, and whether more than one suite or area is affected.

Share useful history

Past camera footage, clearing reports, pipe details, building records and photos save us repeating work.

Plan around the property

For strata and commercial sites, include where the cleanouts are, parkade or loading access, a site contact, and who approves the work.
Pricing, response and warranty

Clear pricing. No surprises.

You know how the visit is billed before anyone is dispatched, and nothing is added to the invoice that you did not approve.

Rate confirmed before dispatch

Our hourly rate is confirmed on the phone before anyone is dispatched. The first hour includes dispatch, then time is billed hourly.

No hidden fees

No hidden fees, truck charges or fuel charges. Parts and materials are billed in addition to labour, and we explain them before they are used. Added work goes ahead only with your approval.

Usually on site within 1–2 hours anywhere we serve

Arrival is not guaranteed. Severity, traffic, weather, distance and safe access can change it, and we give you an expected arrival when you call.

After-hours rates

Night, weekend and holiday rates differ. We confirm the rate when you call, before dispatch.

1-year workmanship warranty

Our workmanship is guaranteed for one year. Parts are not covered by our warranty; some carry a manufacturer's warranty, which is between the owner and the manufacturer once installed.
Common questions

Questions people ask before they call.

Will hydro jetting damage my pipes?

Not when the method suits the pipe. Fragile, broken or badly offset piping can be harmed by high pressure, which is why an older or uncertain line may be checked with a camera first.

Do I need a camera inspection first?

Not always. A camera is most useful when the line is older, the problem keeps returning, or the location of the restriction is unclear. Camera inspection is an additional-charge service.

How often should drains be jetted?

It depends on what builds up. Grease-heavy kitchen lines in multi-unit buildings often benefit from planned cleaning, while most homes only need jetting when a recurring problem calls for it.

Will roots come back after jetting?

Jetting can cut and flush roots out of a line, but roots that entered through a joint or crack usually return. Camera evidence shows whether a repair is the longer-term answer.

How long does hydro jetting take?

It depends on line length, access and how much material has built up. A single residential line is often handled in one visit. Multi-unit stacks can need staging, suite access and more time.

Recurring drain problem? Tell us what is happening before choosing the tool.

For an active sewage backup or water damage, call now. For recurring or planned work, send the property and symptom details.
604-496-1661Request planned service