People first. Always.
Protect the customer and tenant experience. Listen carefully, communicate clearly, and treat every property with respect.
About Pure Mechanical Group
A service company should make the problem feel smaller.
Pure Mechanical Group Ltd. helps homeowners, strata councils, and property managers move from uncertainty to a clear, documented next step.
THE PEOPLE RESPONSIBLE FOR THE WORKOur standard
Reachable people.
Understandable work.
Accountability after the visit.
A plumbing or mechanical problem creates pressure quickly. Our role is to assess before recommending, explain what is known and what still needs investigation, respect the property, and leave useful documentation behind.
FOUNDER · RED SEAL PLUMBERBuilt from the trade
Meet Andrew Henderson.
Andrew founded Pure Mechanical Group in 2009 with a practical idea: customers deserve skilled work and a clear explanation of what happens next.
He is a Red Seal plumber whose industry contribution was formally recognized by the administrators of the Interprovincial Standards Red Seal Program. The recognition covers his significant contribution to developing and reviewing the Red Seal Occupational Standard for the plumber trade.
View Andrew's Red Seal contribution recognitionOur foundation
Built in the trade.
Improved through service.
Andrew Henderson founded Pure Mechanical Group in 2009. He is a Red Seal plumber whose industry contribution includes work on the standards and training requirements used for the plumbing trade in British Columbia and across Canada.
Pure Mechanical Group and its residential service brand, Unclog.it, share one operating idea: reduce uncertainty. Understand the condition, communicate the decision, perform the approved work, and keep improving through customer feedback.
Real service history
Built one service call at a time.
Every pin shown here represents a real historical Pure Mechanical Group service call. The pattern reflects years of helping homes, strata buildings, and managed properties across Metro Vancouver and the Fraser Valley.
Historical activity is not a promise of immediate availability. Emergency dispatch depends on technician availability and location.
Explore current service areas
How we work
Standards customers can actually feel.
These are not wall slogans. They shape how the phone is answered, how the property is treated, and how decisions are explained.
Commit to quality.
Choose lasting value over shortcuts. Define the work, complete the approved scope, and stand behind our workmanship.
Be nice. Be fair.
Bring respect, integrity, and professionalism to customers, teammates, and every partner involved in the work.
Learn and grow.
Use feedback, current methods, and better information to keep improving the service experience.
Start with what is actually happening.
Symptoms matter, but the cause determines the right work. We gather property context, inspect the affected system, and identify limitations before defining scope.
Make the decision easier to understand.
Customers should know what needs attention now, what can be planned, and what information could change the recommendation.
Leave a useful record behind.
Findings, completed-work details, testing, limitations, photos when useful, and follow-up recommendations help customers make better decisions after the visit.
ESTABLISHEDServing customers since 2009
TECHNICAL SAFETY BCGas Contractor LGA0205758
WORKSAFEBCAccount 882657
Independent feedback
Do not take our word for it.
Read recent customer feedback on our Google profile, then call or request service when you are ready. Reviews remain on Google so you can see their original context and date.
Read Google reviewsTalk to the team
Bring us the
problem.
Urgent conditions should be called in. Planned repairs, diagnostics, maintenance, and projects can begin online.
Choose the right service path →Call 604 496 1661