OPERATIONS MANAGER
About Pure Mechanical Group
The company behind the service call.
Pure Mechanical Group Ltd. is a Metro Vancouver plumbing, drainage, and mechanical service company founded by Red Seal plumber Andrew Henderson in 2009.
THE PEOPLE RESPONSIBLE FOR THE WORKOne operating team
Homes.
Strata buildings.
Managed properties.
Pure Mechanical Group and our residential service brand, Unclog.it, are supported by the same operating team. We coordinate field work, access, communication, and documentation around the needs of the property and the people who depend on it.
FOUNDER · RED SEAL PLUMBERBuilt from the trade
Trade knowledge should improve the customer experience.
Andrew founded Pure Mechanical Group in 2009 with a practical idea: customers deserve skilled work and a clear explanation of what happens next.
He is a Red Seal plumber whose industry contribution was formally recognized by the administrators of the Interprovincial Standards Red Seal Program. The recognition covers his significant contribution to developing and reviewing the Red Seal Programme item bank for the plumber trade.
View Andrew's Red Seal contribution recognitionPeople behind the service
A few of the people behind the work.
Good service depends on the people who assess the problem, perform the work, and explain what happens next. This is a small introduction, not our complete field and office team.
OFFICE MANAGER
Nikki Potter
PLUMBING SUPERVISOR
Jason Hood
SERVICE TECHNICIAN
Kyle Rousseau
Real service history
Built one service call at a time.
Every pin shown here represents a real historical Pure Mechanical Group service call. The pattern reflects years of helping homes, strata buildings, and managed properties across Metro Vancouver and the Fraser Valley.
Historical activity is not a promise of immediate availability. Emergency dispatch depends on technician availability and location.
Explore current service areas
Start with what is actually happening.
Symptoms matter, but the cause determines the right work. We gather property context, inspect the affected system, and identify limitations before defining scope.
Make the decision easier to understand.
Customers should know what needs attention now, what can be planned, and what information could change the recommendation.
Leave a useful record behind.
Findings, completed-work details, testing, limitations, photos when useful, and follow-up recommendations help customers make better decisions after the visit.
ESTABLISHEDServing customers since 2009
TECHNICAL SAFETY BCGas Contractor LGA0205758
WORKSAFEBCAccount 882657
Independent feedback
Do not take our word for it.
Read recent customer feedback on our Google profile, then call or request service when you are ready. Reviews remain on Google so you can see their original context and date.
Read Google reviewsWork with Pure
Good service starts with the people responsible for it.
Explore employment opportunities or introduce a qualified sub-trade, supplier, or project partner serving Metro Vancouver.
Explore opportunitiesTalk to the team
Bring us the
problem.
Urgent conditions should be called in. Planned repairs, diagnostics, maintenance, and projects can begin online.
Choose the right service path →Call 604 496 1661