Sump pumps & drainage

When a sump pump isn't keeping up.

A running pump, a silent pump, or rising water can each point to a different problem. Start with the active condition, equipment history, and safe access before deciding what needs repair.

Request service Urgent? Call 604-496-1661

What to notice

Water movement and pump behaviour both matter.

Do not enter flooded or contaminated areas, especially near electrical equipment. If water is actively threatening the property, call first.

Running continuously is not the same as working properly.A pump can run and still not move enough water. A pump that has stopped could be the power, the controls, a stuck float, a blocked outlet, something jammed in it, or the pump itself. Testing finds which.

The pump is only one part of the system.Drains, the sump pit, the outlet pipe, check valves, storm connections, groundwater and blockages further down all affect where the water goes.

Wastewater equipment and confined spaces need controlled access.Where the pump is, whether there is sewage, airflow, shutting off the power safely, and who uses the space all affect how the work is planned.

Urgent

Call for urgent assessment.

Tell us where the water is, whether it is rising, and whether electrical equipment or sewage is involved.

Call 604-496-1661

Planned work

Send the equipment and site details.

Include where the pump is, what it is doing, the type of property, past service, and any photos you can take safely.

Request planned service