Before the visit
Collect service history, known symptoms, equipment information, site contacts, access requirements, and any resident communication constraints.
Strata decision guide
Preventive plumbing maintenance that supports the next building decision.
Useful maintenance is not a vague promise. It defines the equipment or drainage system, the accessible scope, observed condition, work completed, resident impact, and what deserves follow-up.
Building systems
Records make recurring problems easier to manage.
For strata properties, planned work should identify the site contact, authorization, access requirements, likely shutdowns, affected residents, observed condition, completed work, limitations, and the next recommended action.
During the work
Separate active defects from routine tasks, record observations, and make any shutdown or access impact clear before it affects occupants.
After the work
Keep a dated service record with completed scope, limitations, photos when useful, priorities, and a practical follow-up timeline.