1
A useful service record
Separate today's work from what to plan next.
Maintenance is worth the most when a manager, council, owner or the next technician can read what was found and why it matters.
Start with the equipment and its operating role.Knowing the equipment, where it is, its service history, how to reach it and any known problems lets us plan maintenance for your building, not a generic checklist.
Document observed condition and completed work.A good record shows what was done, what problems were found, what was tested, what parts are needed, and anything we noticed that was outside the job.
Make the next step clear.Safety issues, things that are broken now, things that are wearing out, and future replacements should be listed separately, so whoever approves the work can decide what comes next.
2
Do not wait for the maintenance visit.
Leaks, flooding, a bad backup or lost water or heat can't wait for a maintenance visit. Call while it is happening.
3
Start with the equipment and the records you have.
Tell us the type of property, the equipment involved, any past reports, how to get access, and what you need the service record for.
